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Return Policy

#Notice#


1.Free returns and exchanges are only processed for defective or wrong item(s) shipped . Should you receive defective or the wrong item(s) , please return the merchandise within 7 days of receiving your order.

defective】Large-scale damageor stains,fall-off embellishments,slanting patterns. (thread ends, closed sewn buttonholes or pockets, tailor's chalk marks,a few loose thread,tiny stains, size error within 3cm,minor color differences,etc…are NOT considered as defective) 


2.Upon receiving defectiveor wrong item(s),please take pictures and Email us to trytrytw@gmail.com,we will contact you and assist with returns/exchanges within 48hours. 


3.Returns must be unworn, unaltered, and unwashed with all tags attached;itemmust be in the complete original packagingand allaccessories that were originally included must be returned.We will charge additional handling fee if any damages/lostare found.


4.【SizeExchanges】:Ifyou want to exchange for a different size,the new item must be the same as the【originalproduct】you ordered. 

You can return for an exchange within 7 days upon receiving , please note that exchanges must be unworn, unaltered, and unwashed with all tags attached; 

item must be in the complete original packaging and all accessories that were originally included must be returned and you’ll have to cover the postage costs yourself.


5.We are unable to accept any items for return or exchange if:

  --Clothes stained with makeup causedby human factors.

  --Worn items with stains or unpleasant odors(perfume,cigarette smoke odor etc)